Refund Policy

Thank you for choosing SITC Campus for your academic journey. We are committed to delivering a high quality learning experience and maintaining transparent policies for all students.

Eligibility for Refunds

All programme fees, registration fees and administrative charges are generally non refundable once a student has enrolled. However, refunds may be considered under specific circumstances outlined below.

  • Withdrawal requests submitted before the programme start date.
  • Programme cancellation by SITC Campus due to insufficient enrolment or administrative reasons.
  • Duplicate payments or accidental overpayments.

Refunds Will Not Be Issued For

  • Change of mind after programme commencement.
  • Failure to attend classes or complete coursework.
  • Dismissal due to academic dishonesty or disciplinary action.
  • Situations where course materials, digital resources or access credentials have already been provided.

Refund Request Process

All refund requests must be submitted in writing to the SITC Campus administration office or via the official support email. Each request will be reviewed on a case by case basis to verify eligibility. If approved, the refund will be processed to the original payment method.

Processing Time

Approved refunds will be processed within 10 to 14 working days. Please note that your bank or payment provider may require additional time to reflect the amount in your account.

Non Refundable Fees

  • Registration fees
  • Examination fees
  • Assessment and administrative charges
  • Payments made for third party certifications or external awarding bodies

Programme Withdrawal

Students who wish to withdraw from a programme must notify SITC Campus in writing. The date of the written request will be considered the effective withdrawal date for refund evaluation.

Contact Us

If you have any questions regarding this policy or need assistance with a refund inquiry, please contact our administration team. We are here to support you throughout your learning experience at SITC Campus.